BILSTEIN @ REPXPERT: from set-up phase to regular operation
Successful cooperation on workshop portal continues
In 2015, Schaeffler Automotive Aftermarket gave its popular workshop portal REPXPERT a major relaunch. In the meantime, 200,000 professional users from 36 countries regularly seek help here – 16 different languages are available. After all, repair and maintenance work in the automotive sector is becoming ever more complex.
Since summer 2021, they have also been able to rely on BILSTEIN’s suspension expertise. Due to its great success, the project is now going into regular operation. Volker Wegerhoff, head of Sales Aftermarket thyssenkrupp Bilstein GmbH: “We have thoroughly evaluated the set-up phase we conducted together with Schaeffler on the REPXPERT portal and our optimistic expectations have been fully met. There really is every reason to continue cultivating this partnership and adding new facets step by step.”
Accordingly, BILSTEIN’s content is currently not only available on the country page for Germany, but also in the United Kingdom and Poland. Other nations and languages are to follow in the course of the year.
Sven Müller, head of Schaeffler REPXPERT Garage Services: “We are very pleased to be able to expand our partnership with BILSTEIN. Both sides learn a lot from this and workshops appreciate the wealth of information on the REPXPERT portal.”
“We are very pleased to be able to expand our partnership with BILSTEIN. Both sides learn a lot from this and workshops appreciate the wealth of information on the REPXPERT portal.”Sven Müller, Head of Schaeffler REPXPERT Garage Services
“Our content on shock absorbers, springs, etc. is very well received”, explains Rainer Popiol, head of the BILSTEIN Academy. Together with his team, he is responsible for the content of classroom and online training, training videos, workshop tips and much more. The aim of the REPXPERT cooperation is to combine Schaeffler’s expertise in the field of axle parts with BILSTEIN’s competence in shock absorbers, springs and suspensions.
BILSTEIN @ REPXPERT: FAQs with Rainer Popiol
Since the update to the new version of the portal (REPXPERT 3.0) at the end of 2021, workshops can look forward to even more intuitive control and a more modern look. In addition, the pace of content creation has been stepped up once again.
Consequently, BILSTEIN has already published 16 detailed workshop tips and installation videos, and new content is being added successively. These cover everyday situations as well as more exotic problems that often leave even top workshops at a loss due to a lack of specific experience.
The spectrum ranges from the vehicle-specific installation of a B4 air suspension module to the conversion of a level control system to normal dampers. Detailed product information can also be found on REPXPERT: BILSTEIN presents a total of nine product lines with thousands of vehicle applications. The new video series “Suspension fundamentals – powered by BILSTEIN Academy” is also represented.