BILSTEIN Academy

Whether you’re a dealer or workshop, tuning or replacement business – the BILSTEIN Academy offers the right training program for everyone. In exciting theory courses and in unforgettable practical seminars, you will learn everything about shock absorbers, suspension systems and sales strategies. Better service for your customers, more sales for you.

Request in-house training Start your E-Training

Whether you’re a dealer or workshop, tuning or replacement business – the BILSTEIN Academy offers the right training program for everyone. In exciting theory courses and in unforgettable practical seminars, you will learn everything about shock absorbers, suspension systems and sales strategies. Better service for your customers, more sales for you.

Overview of trainings & courses

BILSTEIN-Academy-Virtuelle-Schulung-Teaser-Main-Image
BILSTEIN-Academy-Inhouse-Schulung-Teaser-Sub-Image
Online
Virtual classroom

Our courses take place live in virtual classrooms that enable interactive distance learning thanks to modern software. The duration is approx. 1 hour. Questions and discussion are possible directly. Below you will find an overview of the current training dates.

Online
E-Training Courses

With a duration of 20-30 minutes, our e-trainings always fit somewhere in between, even in your lunch break. The learning targets check and certificate printout run completely automatically. So they can be accessed 24/7. The courses are available in German and English, with other languages to follow.

Start your E-Training →

In Person
In-house training courses

Our BILSTEIN experts offer partners (workshops as well as dealers) free in-house training courses. Consisting of a theoretical and a practical part. In addition to the topics of damper installation, damage analysis and BILSTEIN product innovations, the training also includes a factory tour and some helpful tips for customer advice.

Request in-house training →

The BILSTEIN Academy trainers

Get to know the trainers, partners and employees of the BILSTEIN Academy.

BILSTEIN Academy
Rainer Popiol
  • Head of BILSTEIN Academy
  • Ennepetal, Germany
BILSTEIN Academy Technical Support
Mustafa Yavuz
  • Leader Technical Support
  • Ennepetal, Germany
dimitri-kouvaras
BILSTEIN Academy
Dimitris Kouvaras
  • Global Training Manager
  • Ennepetal, Germany
BILSTEIN Academy Technical Support
Alexander Kranz
  • Technical Support
  • Ennepetal, Germany
BILSTEIN Academy Technical Support
Jan Heierhoff
  • Technical Support
  • Ennepetal, Germany
BILSTEIN Academy
Michael Ritchie
  • Trainer, BILSTEIN Academy of America
  • Poway, California, USA
Sales Technical Support
Jochen Trettl
  • CEO at N.T.P. Srl
  • Appiano/Bolzano, Italy
Technical Support Training
Andrzej Wojciech Buczek
  • Technical Consultant at IHR Warszawa
  • Warszawa, Poland
Sales Technical Support Training
Arnut Liangpanich
  • Director at Siamech International Co., Ltd.
  • Bangkok, Thailand
Sales Technical Support Training
Jurij Krizhanivskyi
  • Brand development manager at IHR Kyiv LLC
  • Kyiv, Ukraine
Technical Support Training
László Schweininger
  • Technical Consultant at IHR Services
  • Solymár, Hungary
Sales Technical Support Training
Khalil Itani
  • Business Owner at Lassco
  • Lebanon, United Arab Emirates
Sales Technical Support
José Roberto Boromelo
  • Product Specialist
  • São Paulo, Brazil
Sales Training
Fuchih Pan
  • Sales Manager & Training, BILSTEIN China
  • Shanghai, China
Technical Support Training
Dimitris Passas
  • Technical Support & Training Manager
  • Kallithea, Greece
Sales
James Tan
  • Bilstein Sales Representative
  • Singapore, Singapore
Technical Support Training
Ted Garstang
  • Technical Advisor
  • Pretoria, South Africa
Training
Marko Pajovic
  • Business Development Manager
  • Belgrade, Adria, Serbia
Sales Training
Gillad Shalev
  • Bilstein Product Manager
  • Haifa, Israel
Sales Technical Support Training
Elvys Torrealba
  • Technical Support
  • Caracas, Venezuela
Training
Bin Shen
  • Trainer & Warranty
  • Shanghai, China
BILSTEIN Academy

Rainer Popiol

“We leave no one behind.”

Facts

  • Master car mechanic and state-certified mechanical engineering technician
  • Suspension technology, whether OE products, tuning, motor sports or shock absorber construction
  • Development, creation and teaching of training and instruction methods
Job title

Head of BILSTEIN Academy

Language

Language, Language

Location

Location

BILSTEIN Academy Technical Support

Mustafa Yavuz

“We are not only responsible for what we do, but also for what we do not do.”

Facts

  • Car master technician
  • Suspension technology
  • Fault diagnosis on active and passive systems
  • Assistance systems / suspension
  • Technical communication
Job title

Leader Technical Support

Language

Language, Language, Language

Location

Location

dimitri-kouvaras
BILSTEIN Academy

Dimitris Kouvaras

“Only those who know the target can hit it.”

Facts

  • Car mechanic and car technician (Toyota Deutschland GmbH in Cologne)
  • Technical Support & Training Manager (Electra Hella’s S.A. in Athens, Greece)
  • Suspension specialist
Job title

Global Training Manager

Language

Language, Language, Language

Location

Location

BILSTEIN Academy Technical Support

Alexander Kranz

“The difference between a mountain and a hill lies in the perspective.”

Facts

  • Commercial/technical advice and customer support
  • Technical documentation in commerce
  • Support around installation and adjustment
Job title

Technical Support

Language

Language, Language

Location

Location

BILSTEIN Academy Technical Support

Jan Heierhoff

“Giving up is not an option.”

Facts

  • Car mechanic
  • Service consultant
  • Workshop planning
  • All-rounder in suspension technology
Job title

Technical Support

Language

Language, Language

Location

Location

BILSTEIN Academy

Michael Ritchie

“Today’s challenges are tomorrow’s successes.”

Facts

  • Automotive master technician
  • Sales assistant, sales support and manager
  • Suspension technology
Job title

Trainer, BILSTEIN Academy of America

Language

Language

Location

Location

Sales Technical Support

Jochen Trettl

“It’s all about passion.”

Facts

  • Spring maker
  • Business economist
  • Suspension technology, whether OE, tuning, motorsport or shock absorber construction
Job title

CEO at N.T.P. Srl

Language

Language, Language, Language

Location

Location

Technical Support Training

Andrzej Wojciech Buczek

“Get it right or leave it alone!”

Facts

  • Mechanic, Service Advisor and Service Manager
  • Suspension
  • Camper suspension
Job title

Technical Consultant at IHR Warszawa Sp. z o.o.

Language

Language, Language

Location

Location

Sales Technical Support Training

Arnut Liangpanich

“Giving my all!”

Facts

  • Track racing
  • Tradesman and mechanics
  • Car parts specialist
Job title

Director at Siamech International Co., Ltd.

Language

Language, Language

Location

Location

Sales Technical Support Training

Jurij Krizhanivskyi

“If you do something, do it well. Look deeper.”

Facts

  • National Transport University (Ukraine, Kyiv)
  • Product manager
  • Brand development manager
Job title

Brand development manager at IHR Kyiv LLC

Language

Language, Language

Location

Location

Technical Support Training

László Schweininger

“Always the fastest but perfect way!”

Facts

  • Car mechanic and electric systems
  • Alignment and installation
  • Suspensions for race tracks
Job title

Technical Consultant at IHR Services Kereskedelmi Képviselet

Language

Language, Language

Location

Location

Sales Technical Support Training

Khalil Itani

“No one has ever become poor by giving.”

Facts

  • Distribution
  • Suspension Specialist
  • Management
Job title

Business Owner at Lassco

Language

Language, Language

Location

Location, Location

Sales Technical Support

José Roberto Boromelo

“Every day is a learning opportunity.”

Facts

  • Business administration marketing / Machine designer
  • Development of new products
  • Training for mechanics and maintenance engineers
  • Market research
  • Creating Catalogs
Job title

Product Specialist

Language

Language

Location

Location

Sales Training

Fuchih Pan

“Learning by doing.”

Facts

  • Sales manager
  • Suspension technology, including series production, tuning, shock absorber construction
  • Online training
Job title

Sales Manager & Training, BILSTEIN China

Language

Language, Language

Location

Location

Technical Support Training

Dimitris Passas

“Res, non verba.” (Actions speak louder than words)

Facts

  • Suspension
  • Brakes
  • Lighting
  • Diagnosis
Job title

Technical Support & Training Manager

Language

Language, Language

Location

Location

Sales

James Tan

“We cannot change life. But we can change how we live life.”

Facts

  • Sales for spare parts and accessories for Mercedes, Mitsubishi, Proton and Kia
  • Growing sales and turnover of Bilstein products in respective markets
  • Building brands with localised marketing strategies and plans
  • Specialised in precision execution of marketing and advertising action plans throughout Asia
  • Navigating complex customs and government regulations in all Asian countries
Job title

Bilstein Sales Representative at Georg Grotjahn Pte Ltd

Language

Language, Language, Language

Technical Support Training

Ted Garstang

“Teach someone something about BILSTEIN every day.”

Facts

  • Constructed tubular suspension for off-road racing cars
  • Formula Vee racing cars
  • Facing with VW Beetle
Job title

Technical Advisor

Language

Language

Location

Location

Training

Marko Pajovic

“Have courage and be kind.”

Facts

  • Business Development Manager
  • Negotiations
  • Analytics
Job title

Business Development Manager

Language

Language, Language

Location

Location

Sales Training

Gillad Shalev

“Each driver has its limit. My limit is a little bit further than other’s.”

Facts

  • Auto parts import/ export specialist
  • Motorsport enthusiast
  • Suspension technology
Job title

Bilstein Product Manager

Language

Language, Language

Location

Location

Sales Technical Support Training

Elvys Torrealba

“The accelerator is your best friend.”

Facts

  • Civil Engineer
Job title

Technical Support

Language

Language, Language

Location

Location

Training

Bin Shen

“Do what you say and say what you do.”

Facts

  • Dealers and workshops face to face training
  • Suspension technology, including series production, aftermarket and tuning parts
  • Warranty parts analysis
Job title

Trainer & Warranty

Language

Language, Language

Location

Location

 
 

Dates for virtual training courses

New dates will follow soon. If you have any questions in the meantime, you can always contact us via our contact form.

 

 

Overview of BILSTEIN trainings
Basic course: With the full BILSTEIN program for additional business

Course content (OE replacement & tuning):

  • BILSTEIN in a strong network, activities, structures, best brand, brand presence, merchandise
  • Product range and product-specific knowledge (BILSTEIN B1-B16), motor sports, special applications, catalog information

Further information:

  • Target group: Workshop owners, master craftsmen, mechanics, employees of the automotive parts trade
  • Duration: 2 hours
  • With theoretical training and certificate

Technology course: BILSTEIN suspension technology. What really matters

Course content (OE replacement & tuning):

  • Product range and product-specific knowledge (BILSTEIN B1-B16), motor sports, special applications, catalog information
  • Chassis technology basics, structure and function of the individual damper systems/vehicle springs, interaction of shock absorbers/vehicle springs with other chassis parts, effect of defective shock absorbers/vehicle springs
  • Suspension test, test options and damage diagnosis, installation instructions, suspension lowering, special tools
  • Disposal of shock absorbers (optional)
  • Tips from practice

Further information:

  • Target group: Workshop owners, master craftsmen, mechanics, employees of the automotive parts trade
  • Duration: 2 hours
  • With theoretical training and certificate

Success course: Good reasons for BILSTEIN

Course content (OE replacement & tuning):

  • Product range and product-specific knowledge (BILSTEIN B1-B16), motor sports, special applications, catalog information
  • Customer expectation, market potential/market analysis, sales argumentation, exploiting opportunities (profit calculation), definition of the argumentation chain for all target groups, additional business and differentiation, more expertise through technical consulting.

Further information:

  • Target group: Workshop owners, master craftsmen, mechanics, employees of the automotive parts trade
  • Duration: 2 hours
  • With theoretical training and certificate

Professional course: Suspension technology for profis. What really matters

Course content (OE replacement & tuning):

  • Delivery program and product-specific knowledge (BILSTEIN B1-B16), motor sports, special applications, catalog information
  • Suspension technology basics, structure and function of the individual shock absorber systems/vehicle springs, interaction of shock absorbers/vehicle springs with other suspension components
  • Customer expectation, market potential/market analysis, sales argumentation, exploiting opportunities (profit calculation), definition of the argumentation chain for all target groups, additional business and differentiation, more expertise through technical consulting.

Further information:

  • Target group: Workshop owners, master craftsmen, mechanics
  • Duration: 2 hours
  • With theoretical training and certificate

Special course: The suspension tuning specialist

Course content (tuning):

  • Product range and product-specific knowledge (BILSTEIN B1-B16), motor sports, special applications, catalog information
  • Suspension technology basics, structure and function of the individual damper systems/vehicle springs, interaction of shock absorbers/vehicle springs with other chassis parts, effect of defective shock absorbers/vehicle springs
  • Suspension test, test options and damage diagnosis, installation instructions, suspension lowering, special tools, disposal of shock absorbers (optional)
  • Practical installation of a sports suspension, test and comparison drive (optional)
  • Tips from practice

Further information:

  • Target group: Workshop owners, master craftsmen, mechanics
  • Duration: 2 hours
  • With practical training and certificate

Active course: BILSTEIN modern suspension technology active systems and air springs

Course content (OE replacement):

  • Delivery program and product-specific knowledge, catalog information
  • Chassis technology basics, structure and function of the individual damper systems/vehicle springs, interaction of shock absorbers/vehicle springs with other suspension parts, effect of defective shock absorbers/vehicle springs
  • Design, function and testing of the various passive and active shock absorber/air suspension systems: ACD (e.g. Jaguar), ADS, Airmatic (e.g. Mercedes), Damptronic, PASM (e.g. Porsche), Dampmatic, Agility Control (e.g. Mercedes), BILSTEIN ridecontrol, BILSTEIN IRC, etc.
  • Assembly instructions: Removal and installation air spring Mercedes E-Class
  • BR 211

Further information:

  • Target group: Workshop owners, master craftsmen, mechanics
  • Duration: 2 hours
  • With theoretical training and certificate

You got questions regarding our courses? Get in touch!
BILSTEIN Mitarbeiter klopft Mann neben sich auf die Schulter

Do you have questions about our trainings?

To make sure that we can answer you as quickly and competently as possible, please send us your enquiry via the contact form of bilstein.com. Our responsible experts will contact you as soon as possible.

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